Conversational AI & Customer Experience Summit Indonesia 2026
π Wednesday, 15 July 2026 in 17 days
One-day Jakarta summit on conversational AI and customer experience at JS Luwansa Hotel (15 July 2026), the Indonesia edition of Altrusia's CACES series.
The Conversational AI & Customer Experience Summit (CACES) Indonesia 2026 is a one-day, in-person conference held on 15 July 2026 at the JS Luwansa Hotel, Jakarta, the Indonesia edition of Altrusia Global's regional CACES series. The agenda focuses on conversational AI, NLP and machine learning applied to customer experience: emerging trends, regulatory and ethical considerations, multichannel engagement, personalization, scaling support with AI, human-AI collaboration and enterprise deployment.
The event convenes enterprise CX and customer-service leaders, chatbot and voice-assistant solution providers and technology developers, with sessions spanning banking, retail, telecommunications, healthcare and e-commerce. Proceedings are conducted in English.
